General terms and conditions of business

Scope

These terms and conditions apply to all services relating to holiday apartments and additional services provided by Bernd Semisch Behaimweg 4 42659 Solingen Tel.: 49 160 97475018 E-Mail: bernd.semisch@gmail.com

Conclusion of Contract The presentation of our services merely represents a non-binding offer on our part. Upon your booking request, you will receive a booking confirmation and a request for a deposit, or in the case of short-term bookings, the total amount, to be paid by email to the address you provided. The binding booking and thus the contract are concluded upon receipt of the booking confirmation. You will receive an email to the address you provided confirming receipt of payment. Prices The prices quoted are final prices including VAT. The amount applicable is that shown at the time of the binding order.

Additional costs The additional costs, such as water, electricity, heating are included in the rent.

Payment Payment is made by bank transfer.

Late Payment: The €100 deposit must be paid within 5 days of booking. The remaining payment must be made 30 days before arrival. If these deadlines are not met, the landlord reserves the right to cancel the booking in order to rent the apartment to other guests. If the remaining payment is not made, the €100 deposit will not be refunded.

Cancellation Policy: Bookings can be canceled free of charge up to 30 days before departure. Cancellations made up to 5 days before departure will receive a 50% refund. After that, the entire booking amount will be retained.

Handover of the Rental Property, Complaints The rental property will be handed over to the tenant in a clean and contractually agreed condition upon arrival. Should any defects be found upon handover or the inventory is incomplete, the tenant must notify the landlord immediately. Otherwise, the rental property is deemed to have been handed over in perfect condition. Should the tenant take over the property late or not at all, the full rental price remains due.

Careful Use The tenant undertakes to use the rental property with care, to comply with the house rules, and to be considerate towards the other residents and neighbors. The landlord must be informed immediately of any damage, etc. The rental property may only be occupied by the maximum number of people stated in the contract. Subletting is not permitted. The tenant is responsible for ensuring that the roommates comply with the obligations of this contract. If the tenant or roommate blatantly violates the obligations of careful use or the house rules, or if the apartment is occupied by more people than the contractually agreed number, the landlord can terminate the contract without notice and without compensation. Keeping animals is strictly prohibited.

Return of the rental property: On the day of departure, the rental property must be vacated and returned clean by 10:00 a.m. The tenant is responsible for any damage or missing items.

Liability (1) In the event of slight negligence, the landlord is only liable for the breach of essential contractual obligations and is limited to foreseeable damage. This limitation does not apply to injury to life, limb, or health. The landlord is not liable for other damages caused by slight negligence due to a defect in the holiday apartment. (2) The personal liability of legal representatives and vicarious agents for damages caused by them through slight negligence is excluded. Applicable law: The contract concluded between you and the landlord is subject exclusively to the law of the Federal Republic of Germany. Place of jurisdiction: The court at the landlord's place of residence has local jurisdiction for all disputes arising from the rental agreement.

Dispute resolution General information obligations regarding alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and Section 36 VSBG (Consumer Dispute Resolution Act): The European Commission provides a platform for online dispute resolution (OS), which you can find at this address: http://ec.europa.eu/consumers/odr/ . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Final Provisions (1) Should individual provisions of this contract be or become invalid or void in whole or in part, the validity of the remaining provisions shall remain unaffected, provided that one of the contracting parties is not unreasonably disadvantaged as a result. (2) Amendments or additions to this contract must be made in writing.